November RV Manufacturer Recalls

The National Highway Traffic Safety Administration has recently announced six recall notices involving six recreational vehicle/chassis manufacturers— Thor Motor Coach, Tiffin Motorhomes, Dutchmen Manufacturing, Airstream, Inc., Fleetwood RV, and Starcraft.

Thor Motor Coach

Elkhart, Indiana-based Thor Motor Coach is recalling 634 model year 2008-2010 motorhomes, manufactured June 1, 2007, through May 1, 2009 and equipped with an Iota ITS-50R Transfer Switch.

The models affected are Four Winds brand models: Chateau, Dutchmen, Hurricane, Windsport, Magellan, Fun Mover, Presidio, and Mandalay. Wiring connections inside the transfer switch are not adequate and, as a result, the switch may overheat.

An overheated switch could cause it to fail and lead to a fire.

Thor Motor Coach will notify owners and replace the Iota Transfer Switch, free of charge. The manufacturer has not yet provided a notification schedule.

Owners may contact Thor at 1-877-500-1020.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Tiffin Motorhomes, Inc.

Red Bay, Alabama-based Tiffin Motorhomes, Inc. is recalling 847 model year 2010-2013 Allegro Bus motorcoaches, manufactured from March 2010 through September 2012 and equipped with a Cummins EPA 2010 ISL engine.

Insufficient shielding between the exhaust pipe and floor may cause possible overheating of the floor above the engine compartment.

If the exhaust pipe in the engine compartment were to fail, the escaping exhaust gases could make the floor area above the engine extremely hot, increasing the risk of personal injury or possibly resulting in a fire.

Tiffin Motorhomes will notify owners, and dealers will install a heat shield, free of charge. The manufacturer has not yet provided a notification schedule.

Owners may contact Tiffin at 1-256-356-8661.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Dutchmen Manufacturing, Inc.

Goshen, Indiana-based Dutchmen Manufacturing, Inc. is recalling 740 model year 2012-2013 Aspen Trail, Coleman, and Dutchmen recreational vehicles manufactured from October 4, 2011, through October 1, 2012.

These vehicles may have been manufactured without an exterior vent for the furnace.
Without proper exhaust ventilation, the vehicle can fill with carbon monoxide resulting in asphyxiation. The heat build-up may also increase the risk of a fire.

Dutchmen will notify owners, and dealers will inspect and, as necessary, install an exterior vent, free of charge. The manufacturer has not yet provided a notification schedule.

Owners may contact Dutchmen at 1-574-537-0700.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Airstream, Inc.

Jackson Center, Ohio-based Airstream, Inc. is recalling 715 model year 2006-2009 Airstream Classic recreational vehicles manufactured between May 2005 and April 2009.

The brake hose may flex near the fitting on the brake assembly and lead to hose fatigue. Also, during suspension travel, the brake hose may rub on the underside of the trailer.

As a result of flexing or rubbing, the brake hose may fail, causing a loss of brake pressure, reducing braking performance. The loss of braking ability could result in a loss of vehicle control, increasing the risk of a crash.

Airstream will notify owners, and dealers will replace and reroute the brake lines, free of charge. The recall is expected to begin in early December 2012.

Owners may contact Airstream at 1-937-538-1268.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Fleetwood RV, Inc.

Decatur, Indiana-based Fleetwood RV, Inc. is recalling 842 model year 2010 Encounter vehicles manufactured from November 19, 2009, through May 13, 2010; 2011-2013 Storm vehicles manufactured from May 21, 2010, through September 18, 2012; and 2012 Terra vehicles manufactured from April 26, 2011, through March 13, 2012.

The entry step to the motorhome lacks sufficient support and may become damaged by repeated use.

The step may collapse during use potentially causing personal injury.

Fleetwood RV will notify owners, and dealers will inspect and, as necessary, reinforce the step structural support. The safety recall is expected to begin during November 2012.

Fleetwood RV’s safety recall number is 121025FRV.

Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Starcraft RV, Inc.

Topeka, Indiana-based Starcraft RV, Inc. is recalling 22 model year 2013 Autumn Ridge AR-One travel trailers manufactured from September 6, 2012, through October 17, 2012.

These travel trailers have wire connections in the electrical box that may prevent the wires from being tightened properly.

Loose electrical wiring connections could cause excessive heat which could lead to fire, injury, or death.

Starcraft will notify owners, and dealers will relocate specific wires in the electrical box to allow the wires to be sufficiently tightened at their connections. The safety recall is expected to begin during November 2012.

Owners may contact Starcraft at 1-800-945-4787.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Please Note: This is the twenty-third in a series of articles relating to RV Manufacturers Recalls.

Worth Pondering…

A man who has committed a mistake and doesn’t correct it, is committing another mistake.

—Confucius

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RVDA Announces 2012 Quality Circle Awards

The Recreation Vehicle Dealers Association (RVDA) will honor RV brands built by 13 manufacturers with its Quality Circle Award November 26, prior to opening of the National RV Trade Show in Louisville, Kentucky.

According to a news release, these brands/manufacturers received at least 15 dealer responses and scored 80 percent or above for overall dealer satisfaction in the association’s 19th Annual Dealer Satisfaction Index (DSI) survey.

“The DSI Quality Circle Award recognizes the high level of success these manufacturers have had in working with their dealer business partners,” said RVDA Chairman Jeff Hirsch of Kingston, New Hampshire-based Campers Inn.

“Their commitment to continuously improving products and services ultimately helps dealers serve customers better and preserves our industry’s share of consumers’ discretionary dollars.”

The towable RV manufacturers/brands receiving awards are (in alphabetical order by manufacturer):

  • Airstream Inc.
  • CrossRoads RV (Zinger/Z-1/SE/Hampton)
  • Forest River Inc. (Flagstaff travel trailers and fifth-wheels, Palomino RV travel trailers and fifth-wheels, Rockwood/Roo expandables, Sierra/Sandpiper, Indiana-built Surveyor/r-pod)
  • Heartland RV LLC (Big Country/Elk Ridge, Bighorn/Landmark, Cyclone/Road Warrior/Torque, North Trail/Wilderness, Prowler)
  • Jayco Inc. (Eagle/Super Lite/HT, camping trailers, Jay Feather/Select, Jay Flight/Swift/SLX, Pinnacle, White Hawk)
  • Keystone RV Co. (Bullet/Premier, Cougar/X-lite, Passport, Raptor)
  • KZRV LP (Durango, Sportsmen/Sportsmen Classic, Spree/Spree Escape)
  • Lance Camper Manufacturing Corp. (truck campers)
  • Prime Time Manufacturing Inc. (LaCrosse/Trace, Crusader/Sanibel)

The six motorized RV brands/manufacturers receiving awards are (in alphabetical order):

  • Forest River
  • Jayco/Entegra
  • Leisure Travel Vans/Triple E RV
  • Pleasure-Way Industries Ltd.
  • Tiffin Motorhomes Inc.
  • Winnebago/Itasca/ERA

When rating the brands/manufacturers, RVDA asks dealers to express, confidentially, their level of satisfaction on eight core issues: Sales support; sales territory; vehicle design; vehicle reliability/quality; competitive price/value; parts support; dealership warranty support; overall dealer communications.

The 19th Annual DSI survey was conducted between April and July 2012.

Four hundred and sixty-one dealers responded to the DSI this year and provided 2,709 brand ratings, an average of nearly six per dealer.

A summary of the DSI survey aggregate results will appear in the November issue of RV Executive Today.

Related Story

Worth Pondering…

Your travel life has the essence of a dream.

It is something outside the normal, yet you are in it.

It is peopled with characters you have never seen before and in all probability will never see again.

It brings occasional homesickness, and loneliness, and pangs of longing.

But you are like the Vikings or the master mariners of the Elizabethan age, who have gone into a world of adventure, and home is not home until you return.

—Agatha Christie, British mystery writer

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July RV Manufacturer Recalls

The National Highway Traffic Safety Administration has recently announced recall notices involving four recreational vehicle manufacturers—Forest River, Entegra Coach,  Navistar, and Tiffin Motorhomess.

Forest River, Inc.

Elkhart, Indiana-based Forest River, Inc. is recalling seven model year 2012-2013 Shasta Revere RVs.

The Gross Vehicle Weight Rating (GVWR) and Cargo Carrying Capacity Specification is incorrect on the federal certification label and the tire information label. Thus, these vehicles fail to comply with the requirements of Part 567, “Certification.”
Incorrect weight information may lead to overloading, which may cause axle or tire failure, increasing the risk of a crash.

Forest River will notify owners, and include the corrected labels in each letter. Forest River has not provided a notification schedule. Owners should contact Forest River at 1-574-825-7178.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Entegra Coach

Middlebury, Indiana-based Entegra Coach is recalling 232 model year 2011-2013 Anthem and Aspire and model year 2012-2013 Cornerstone motorhomes manufactured from April 19, 2011 through June 22, 2012.

The windshield wiper arm can detach from the vehicle.

If this occurs, the driver’s visibility can be reduced, increasing the risk of a crash.
Entegra will notify owners, and dealers will replace the shaft attaching the arm to the wiper linkage, free of charge.

Owners may contact Entegra at 1-800-945-4787.

Customers may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Navistar International Corp.

Warrenville, Illinois-based Navistar International Corp. is recalling one model year 2008 Safari Simba diesel RV manufactured on June 29, 2007, equipped with Bosch hydraulic brakes.

Hydraulic brake equipped motorhome chassis exposed to long periods of time of non-driving may experience diametrical brake caliper piston growth and reduced piston to bore clearance, potentially leading to brake drag and overheating, resulting in reduced brake performance.

Reduced brake performance increases the risk of a crash.

Navistar will notify the owners, and a Daimler Trucks North America (DTNA) dealer will inspect and, as necessary, replace the brake calipers free of charge. Owners may contact DTNA at 1-800-547-0712.

Customers may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Tiffin Motorhomes, Inc.

Red Bay, Alabama-based Tiffin Motorhomes, Inc. is recalling 1,304 2006 through 2010 Allegro and Allegro Bay RVs equipped with Bosch hydraulic brakes.

Hydraulic brake equipped motorhome chassis exposed to long periods of time of non-driving may experience diametrical brake caliper piston growth and reduced piston to bore clearance, potentially leading to brake drag and overheating, resulting in reduced brake performance.

Reduced brake performance increases the risk of a crash.

Tiffin will notify owners, and authorized Daimler Trucks North America (DTNA) dealers will inspect and, as necessary, replace the brake calipers free of charge. Owners may contact DTNA at 1-800-547-0712.

Customers may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Please Note: This is the sixteenth in a series of articles relating to RV Manufacturers Recalls.

Worth Pondering…

Enjoy your journey—RV living is the freedom lifestyle.

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June RV Manufacturer Recalls

The National Highway Traffic Safety Administration has recently announced four recall notices involving three recreational vehicle manufacturers—Crossroads RV, Forest River, and Tiffin Motorhomes RV.

Crossroads RV

Topeka, Indiana-based Crossroads RV is recalling 77 model year 2011 Crossroads Cruiser recreational trailers, manufactured from August 5, 2010 through December 15, 2010.

These vehicles were manufactured with incorrect information on the federal identification tag, tire, and loading information label and the recreational vehicle cargo carrying capacity label.

Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, “Tire Selection and Rims for Motor Vehicle Other Than Passenger Cars.”

An inaccurate label could lead to improper vehicle loading specifications which could lead to a tire failure which may result in personal injury or property damage.

Crossroads will notify owners and provide corrected labels. Owners may contact Thor Industries at 1-937-596-7965 or Crossroads at 1-260-593-2866.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Forest River Inc.

Elkhart, Indiana-based Forest River, Inc. is recalling 447 model year 2012 and 2013 Surveyor travel trailers, manufactured from August 12, 2011 through April 6, 2012.

On certain floor plans, the liquid propane (LP) gas line was routed and fastened along the bottom of the frame rail. When the trailer hits a bump, the positioning of the LP gas line may allow the “U” bolt on the axle to pinch the line between the main rail and the “U” bolt.

As a result, the line may break and leak LP gas, which may cause a fire, injury, or death.
Forest River will notify owners, and dealers will re-route the LP line, free of charge. Owners may contact Forest River at 1-574-389-4600.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Forest River Inc.

Elkhart, Indiana-based Forest River, Inc. is recalling 57 model year 2010-2011 Stealth recreational trailers.

The Gross Vehicle Weight Rating (GVWR) and Cargo Carrying Capacity Specification is incorrect on the Federal Certification Label and the Tire Information Label. These vehicles fail to comply with the requirements of Part 567, “Certification.”

Incorrect weight information may lead to overloading, which may cause axle or tire failure, increasing the risk of a crash.

Forest River will notify owners, and dealers will remove and replace the labels with corrected labels.

Owners should contact Forest River at 1-909-873-3777.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Tiffin Motorhomes, Inc.

Red Bay, Alabama-based Tiffin Motorhomes, Inc. is recalling two model year 2012 Phaeton RVs built on a Spartan chassis and equipped with 3030 brake chambers.

These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 121, “Air Brake Systems,” because they do not meet the park brake and draw bar requirements.

The park brake may not be sufficient to hold the vehicle in place. Accordingly, the vehicle could roll away and strike and injure a bystander or cause a crash without warning.

The affected vehicles have not been sold yet and Tiffin has notified the dealers that are in possession of the vehicles. Spartan dealers will install improved brake chambers prior to sale.

Owners may contact Tiffin Motorhomes at 1-256-356-8661.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Please Note: This is the fourteenth in a series of articles relating to RV Manufacturers Recalls.

Worth Pondering…
We are what we repeatedly do. Excellence, then, is not an act, but a habit.

—Aristotle

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Tiffin Motorhomes Introduces 2013 Zephyr

Tiffin Motorhomes introduces the 2013 Zephyr, carrying it with it the most luxury the Class A motorhome manufacturer has ever packed into one of their motorhomes.

2013 Tiffin Motorhomes Zephyr

From the new Cummins 500 HP ISX engine with proven technology, to the all new front and rear cap design, Tiffin believes the Zephyr has moved into an entire new class of motorhome with a totally new contemporary design and more modern appearance.

With additional interior storage, larger televisions, and a full walk-in wardrobe closet, the Zephyr offers the roominess to make you feel like you are in a luxury home, according to a company news release.

The 2013 Zephyr also comes in two new floor plans, the 45 LZ and the 45 TZ, with three options for each.

“Built on the superbly-engineered Spartan K2 chassis, the Zephyr is loaded with more features than we’ve ever incorporated into a motorhome. Materials everywhere are beautiful to the eye and premium to the touch, including handcrafted solid wood cabinets and sumptuous countertops in the kitchen and bath.”

2013 Tiffin Motorhomes Zephyr

With 165-cubic feet of basement storage and the cavernous bath-and-a-half floor plan, there’s also room to bring more than a few luxuries of your own.

The Zephyr also gets high marks for safety, with a steel structure, two-stage compression engine brake, and up to six air bags.

2013 Zephyr mechanical specs include:

  • 500 HP @ 1,800 RPM Cummins ISX 11.9-liter Engine with 1,645 Torque @ 1,200 RPM
  • Independent Front Suspension
  • Allison 4000 MH Transmission
  • 2-stage Engine Brake
  • Overall Length – 44 feet11 inches
  • Overall Height with Roof Air – 12 feet 10 inches
  • Interior Height – 84 inches
  • Overall Width – 101 inches
  • Interior Width – 96 inches
  • Fresh Water Tank – 90 gallons
  • Black Water Tank – 50 gallons
  • Grey Water Tank – 70 gallons
  • Fuel Tank – 150 gallons
  • Spartan K2 Chassis
  • Torque (Lb.-Ft. Max. Net): 1,645 @1,200
  • GAWR—Front: 16,600 Lb.
  • GAWR—Rear: 20,000 Lb.
  • GVWR –48,600 pounds
  • GCWR– 63,600 pounds

2013 Zephyr interior features highlights include:

  • Porcelain Tile Flooring throughout Entire Coach Including Living Room Slide-outs
  • Solid Surface Countertops with New Design and Splash Guards
  • Self-closing Ball Bering Drawer Slides (Select Areas)
  • Stainless Steel Refrigerator with Ice and Water Dispenser in Door
  • Recessed 2-burner Cook-top with Solid Surface Covers (with LPG Option)
  • In-dash Stereo/Navigation System with Smart Wheel Controls
  • Computer Slide-out Tray in Dash with Lock-out Rails
  • Driver’s Station Moved 10.5” Forward for Improved Handling and Drivability
  • Dual General Air Comfort King Mattress with Nightstands
  • Decorative Hardwood & Wrought Iron Ceiling Ring
  • Upgraded Lavatory with Two Pyramid Sinks with Soap Dispensers
  • Elongated Ceramic Toilet with Electric Flush
  • Stacked Washer/Dryer in Rear Wardrobe

Details

Tiffin Motorhomes, Inc.

2013 Tiffin Motorhomes Zephyr

Tiffin, founded in Red Bay, Alabama, in 1972, is a leading Class A motorhome manufacturer with brands that include the Allegro, Allegro RED, Allegro Breeze, Phaeton, Allegro Bus, and Zephyr. Tiffin’s Phaeton diesel pusher has been the best-selling Class A coach for the past three years, followed closely by Tiffin’s upscale Allegro Bus.

Tiffin has manufactured and sold over 65,000 motorhomes.

Current owners, prospective customers, and anyone interested in the RV lifestyle are invited to tour the Tiffin Motorhomes plant in the Tiffin family’s hometown of Red Bay, located in the northwest corner of Alabama. From meeting our craftsman to seeing the complexity of motor home construction, you’ll get a close-up look at the care and dedication that goes into every model.

Factory tours are held Monday through Friday at 9:30 am. No appointment is necessary, and it usually takes about one hour for the tour.

Address: 105 2nd Street NW, Red Bay, AL 35582

Phone: (256) 356-8661

Website: tiffinmotorhomes.com

Worth Pondering…
It’s not what you do once in a while; it’s what you do day in and day out that makes the difference.

—Jenny Craig

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May RV Manufacturer Recalls

The National Highway Traffic Safety Administration has recently announced recall notices involving five recreational vehicle manufacturers—Jayco, Airstream, Crossroads RV, Forest River, and Tiffin Motorhomes.

Jayco, Inc.

Middlebury, Indiana-based Jayco, Inc. is recalling 66 model year 2012 Jay Flight Bungalow travel trailers, manufactured from March 19, 2012 through March 27, 2012.

The load range and the cold tire inflation pressure on these trailers are incorrectly identified. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, “Tire Selection and Rims for Motor Vehicles Other than Passenger Cars.”

Relying on the misprinted label could lead to improper vehicle loading specifications or tire inflation, which could result in a tire failure, increasing the risk of a crash.

Jayco, Inc. will notify owners, and dealers will remove and replace the labels with a correct label. Owners should contact Jayco at 1-574-825-0608.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Airstream, Inc.

Jackson Center, Ohio-based Airstream, Inc. is recalling 12 model year 2012-2013 International Eddie Bauer travel trailers.

The Part 567 Certification Labels on the vehicles contain incorrect tire and rim size information. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 110, “Tire Selection and Rims.”

Incorrect tire and tire pressure information on the label could lead to the installation of a tire with the wrong load rating and insufficient tire pressure. These conditions could result in tire failure, increasing the risk of a crash.

Airstream will mail to consumers the corrected label and provide instructions on how to install the label.

Owners should contact Thor at 1-937-596-6849 or Airstream at 1-937-538-1268.
Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Crossroads RV

Topeka, Indiana-based Crossroads RV is recalling 24 model year 2012 Elevation RVs manufactured from November 7, 2011 through February 22, 2012.

The onboard, auxiliary fuel storage tank is installed too high, which does not permit the tank to be filled properly. As a result, fuel may come back out of the fuel filler neck and spill.

In the presence of an ignition source, this could cause a fire or an explosion, which may result in personal injury or death.

Crossroads will notify owners, and dealers will replace the fuel tank mounting brackets free of charge.

Owners may contact Thor at 1-937-596-6849 or Crossroads at 1-260-593-2866.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Forest River Inc.

Elkhart, Indiana-based Forest River, Inc. is recalling 1,468 model year 2010-2012 Georgetown RVs built on a Ford stripped chassis, manufactured from February 15, 2010 through November 29, 2011.

The gear shifter’s cable may break at the attachment to the transmission control selector arm assembly mounted on the steering column. If the cable breaks, the transmission gear indicator in the gear display in the instrument panel will remain in the first gear position regardless of the gear selected.

An incorrect gear indication in the instrument panel increases the risk that a vehicle is left in gear, such that the vehicle could roll, leading to a crash or injury to a bystander.

Forest River will notify owners, and dealers will replace the transmission selector arm assembly and the cable assembly, free of charge.

Forest Rivers has not yet provided a notification schedule.

Owners may contact Forest River at 1-574-295-8749.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Tiffin Motorhomes, Inc.

Red Bay, Alabama-based Tiffin Motorhomes, Inc. is recalling 1,250 model year 2010 through 2012 Allegro motorhomes built on Ford F-53 and F-59 stripped chassis.

The gear shift cable may break at the attachment to the transmission control selector arm assembly mounted on the steering column. If the cable breaks, the transmission gear indicator in the gear shift display in the instrument panel will remain in the first gear regardless of the gear selected.

An incorrect gear indication in the instrument panel may prevent the driver from knowing if they are in park or reverse, increasing the risk of a crash.

Tiffin is working with Ford to identify and notify owners of the affected motorhomes. Ford will replace the transmission selector arm assembly and the gear shift cable assembly, free of charge. Owners may contact Tiffin at 1-256-356-8661 or Ford Motor Company Customer Relationship Center at 1-866-436-7332.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Worth Pondering…

It is good to appreciate that life is now. Whatever it offers, little or much, life is now—this day—this hour.

—Charles Macomb Flandrau

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March RV Manufacturer Recalls

The National Highway Traffic Safety Administration has recently announced recall notices involving three recreational vehicle manufacturers—Tiffin Motorhomes, Entegra Coach, Dutchmen Manufacturing, and NuWa Industries.

Tiffin Motorhomes, Inc

Red Bay, Alabama-based Tiffin Motorhomes, Inc. is recalling certain model year 2009-2010 bus, as well as certain 2009-2011 and 2013 Zephyr RV chassis equipped with an electronic control module, part number 2791-NN2E-001 or 2791-NN2E-002.

When the brake is applied, the cruise control may not cancel. Additionally, these vehicles may exhibit an inadvertent, moderate increase in vehicle speed until the vehicle reaches its governed speed after the cruise control is set.

A driver may experience reduced control of the vehicle if either the driver attempts to cancel the cruise control by applying the brake or the vehicle speed increases and the driver is unaware of the increased speed, increasing the risk of a crash.

Tiffin will notify owners, and dealers will replace the steering wheel switch and reprogram the module, free of charge.

Tiffin has not provided a notification schedule.

Owners may contact Tiffin at 1-256-356-8661.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Entegra Coach

Middlebury, Indiana-based Entegra Coach is recalling 29 model year 2011-2012 Anthem motorhomes manufactured from July 17, 2010 through November 30, 2011. The front tires could become overloaded due to cargo distribution within the storage area.

Overloading of front tires may cause tire failure, increasing the risk of a crash.

Entegra will notify owners, and dealers will replace tires, and on some models replace the wheels to provide additional load capacity, free of charge.

Owners may contact Entegra at 1-800-945-4787.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Dutchmen Manufacturing, Inc.

Goshen, Indiana-based Dutchmen Manufacturing, Inc. is recalling 28 model year 2012 Rubicon travel trailers manufactured from October 12, 2011 through February 23, 2012. These vehicles have been manufactured with a frame support located too close to the trailer tires, which could result in the support contacting the tires when loaded.

Contact between the support and tire could result in tire failure, leading to loss of vehicle control, increasing the risk of a crash.

Dutchmen will notify owners, and dealers will remove the interfering frame support and install a new frame support, free of charge.

Owners may contact Dutchmen at 1-574-537-0700.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

NuWa Industries, Inc.

Chanute, Kansas-based NuWa Industries, Inc. is recalling three model year 2012 Hitchhiker Discover America RVs, manufactured from October 10, 2011 through January 30, 2012, equipped with electric/hydraulic (E/H) brake actuator pumps. Some of these pumps may not have been properly heat treated.

This condition can cause premature wear of some critical components in these pumps, which can render the unit inoperable.

The E/H brake actuator provides braking power to the trailer brakes. Failure of the actuator can result in the loss of braking effort by the trailer, increasing the risk of a crash.

NuWa will notify owners, and Dexter Axle Company will replace actuators, free of charge.

NuWa has not provided a notification schedule.

Owners may contact NuWa Industries at 1-800-835-0676.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Please Note: This is the eleventh in a series of articles relating to RV Manufacturers Recalls.

Worth Pondering…

A journey is like marriage. The certain way to be wrong is to think you control it.
—John Steinbeck

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More February RV Manufacturer Recalls

The National Highway Traffic Safety Administration has recently announced recall notices involving three recreational vehicle manufacturers— Tiffin Motorhomes, Crossroads RV, and Winnebago Industries.

Tiffin Motorhomes, Inc

Red Bay, Alabama-based Tiffin Motorhomes, Inc. is potentially recalling 13 certain Model Year 2011, 2012, and 2013 recreational vehicles, models Phaeton and Zephyr, equipped with a Cummins ISB, ISC, ISL, or ISX diesel engine.

The V-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (DOC)/diesel particulate filter (DPF) include a T-bolt that can fracture and fail when subjected to stress or load.

A fracture or failure of the T-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the DOC/DPF housing to disconnect. If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the DOC/DPF housing may detach completely, creating a road hazard.

Tiffin is working with Cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized Cummins dealers free of charge.

Owners may contact Cummins at 1-812-377-5000 or Tiffin at 1-256-356-8661.

Cummins recall campaign number is c1154.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Crossroads RV, Inc.

Topeka, Indiana-based Crossroads RV is recalling six certain Model Year 2012 Redwood recreational vehicles manufactured from August 26, 2011, through January  18, 2012, equipped with a hydraulic trailer brake pump. The hydraulic pump could fail and result in a loss of braking in the trailer.

A loss of braking can lead to loss of control of the trailer increasing the risk of a crash, serious injuries, or property damage.

Crossroads will notify owners, and dealers will replace the hydraulic pumps free of charge.

Owners may contact Crossroads RV at 1-888-226-7496.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Winnebago Industries, Inc.

Forest City, Iowa-based Winnebago Industries, Inc. is potentially recalling 38 certain Model Year 2012 Access, Access Premier and Itasca Impulse and Impulse Silver motorhomes, manufactured from June 28, 2011, through January 25, 2012. The parking brake cable may rub on a metal support under the vehicle.

If the parking brake cable rubs, it may fail to release, or over time it may abrade until it to fails, resulting in the vehicle rolling away without prior warning possibly causing personal injury or death.

Winnebago will notify owners, and dealers will shorten the metal tube to provide clearance for the parking brake cable, free of charge.

The safety recall is expected to begin during March 2012.

Owners may contact Winnebago Industries owner relations at 1-641-585-6939.

Winnebago’s safety recall number is 125.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Please Note: This is the tenth in a series of articles relating to RV Manufacturers Recalls.

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In every thought and action, think excellence.

—Byrd Bagget

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Tiffin Motorhomes Ranks No. 1 in Class A Sales

Red Bay, Alabama-based Tiffin Motorhomes, Inc. finished 2011 as America’s No. 1 manufacturer of Class A motorhomes, according to a company news release.

For the year, Tiffin led all other recreation vehicle manufacturers with a 21.1 percent share of the Class A market—up from Tiffin’s 17.9 percent share in 2010, said Tim Tiffin, general manager.

“We appreciate the collaborative effort of our dealers and manufacturing team, and our loyal following from the Tiffin Motorhomes family of coach owners,” he added. “As we look ahead to 2012, we’ll continue our commitment to customer service, supporting our dealers, and doing what’s right for our customers.”

A family-owned business, Tiffin is celebrating its 40th anniversary this year.

Tiffin brands include the Allegro, Allegro RED, Allegro Breeze, Phaeton, Allegro Bus, and Zephyr, all of which are available through a network of dealers throughout the United States and Canada.

In addition to the No. 1 overall position, Tiffin’s Phaeton ranked as the top-selling diesel pusher for the sixth consecutive year.

Tiffin’s first-place Class A ranking is confirmed by Statistical Surveys Inc., an unbiased provider of market data, including sales tracking, for the RV and related industries.

Tiffin received its eighth consecutive Quality Circle Award from the Recreation Vehicle Dealers Association (RVDA) for top-ranked design, reliability, quality, value, and competitive price in 2011. In winning its 13th award overall, Tiffin was one of only five U.S. Class A RV manufacturers to win the award last year.

Details

Tiffin Motorhomes, Inc.

Tiffin, founded in Red Bay, Alabama, in 1972, is a leading Class A motorhome manufacturer with brands that include the Allegro, Allegro RED, Allegro Breeze, Phaeton, Allegro Bus, and Zephyr. Tiffin’s Phaeton diesel pusher has been the best-selling Class A coach for the past three years, followed closely by Tiffin’s upscale Allegro Bus.

A Tiffin diesel pusher as it comes off the assembly line. (Source: tiffinmotorhomes.com)

Tiffin has manufactured and sold over 65,000 motorhomes.

Current owners, prospective customers, and anyone interested in the RV lifestyle are invited to tour the Tiffin Motorhomes plant in the Tiffin family’s hometown of Red Bay, located in the northwest corner of Alabama. From meeting our craftsman to seeing the complexity of motor home construction, you’ll get a close-up look at the care and dedication that goes into every model.

Factory tours are held Monday through Friday at 9:30 am. No appointment is necessary, and it usually takes about one hour for the tour.

Address: 105 2nd Street NW, Red Bay, AL 35582

Phone: (256) 356-8661

Website: tiffinmotorhomes.com

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It’s not what you do once in a while; it’s what you do day in and day out that makes the difference.

—Jenny Craig

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November RV Manufacturer Recalls

The National Highway Traffic Safety Administration has recently announced recall notices involving four recreational vehicle manufacturers—Keystone RV, Thor Motor Coach, Forest River, and Tiffin Motorhomes.

Keystone RV Company

Goshen, Indiana-based Keystone RV Company is recalling 30 model year 2012 Passport Travel Trailers manufactured from September 15 through September 28, 2011. The rear living room is missing an egress window.

In the event that an emergency evacuation is necessary, the absence of an egress window will increase the risk of personal injury.

Dealers will replace the window currently installed with an egress window free of charge. Owners may contact Keystone Customer Service at 1-866-425-4369.

Keystone’s safety recall number is 11-168.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Thor Motor Coach, Inc.

Elkhart, Indiana-based Thor Motor Coach (TMC), Inc. is recalling 106 model year 2011-2012 Tuscany, Astoria, and Avanti RVs manufactured from January 21, 2011 through September 21, 2011, equipped with a Cummins ISX or ISL diesel engine. The V-band clamp assembly, part numbers Q187684, Q187685, and Q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (DOC)/Diesel Particulate Filter (DPF) include a T-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the T-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the DOC/DPF housing to disconnect.

If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the DOC/DPF housing may detach completely, creating a road hazard.

TMC is working with Cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized Cummins dealers free of charge. Owners may contact Cummins at 1-812-377-5000.

The NHTSA number for the Cummins recalls is 11E-031. Cummins’ recall campaign number is C1154.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Forest River, Inc.

Elkhart, Indiana-based Forest River, Inc. is recalling 66 model year 2011 Berkshire models 360FWS, 390BH, 390RB, and 390QS recreational vehicles manufactured from September 1, 2010 through February 28, 2011, equipped with a Cummins ISX or ISL diesel engine. The V-band clamp assembly, part numbers Q187684, Q187685, and Q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (DOC)/Diesel Particulate Filter (DPF) include a T-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the T-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the DOC/DPF housing to disconnect.

If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the DOC/DPF housing may detach completely, creating a road hazard.

Forest River is working with Cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized Cummins dealers free of charge. Owners may contact Cummins at 1-812-377-5000.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Tiffin Motorhomes, Inc.

Red Bay, Alabama-based Tiffin Motorhomes, Inc. is recalling 279 model year 2011 Allegro and Phaeton RVs built on Freightliner chassis and equipped with a Cummins ISC, ISX, ISM, or ISL diesel engine. The V-band clamp assembly, part numbers Q187684, Q187685, and Q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (DOC)/Diesel Particulate Filter (DPF) include a T-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the T-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the DOC/DPF housing to disconnect.

If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the DOC/DPF housing may detach completely, creating a road hazard.

Tiffin is working with Cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized Cummins dealers free of charge. Owners may contact Cummins at 1-812-377-5000 or Tiffin at 1-256-356-8661.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Note: Four articles relating to RV Manufacturers Recalls previously posted:

Worth Pondering…

I am an optimist. It does not seem too much use being anything else.

—Winston Churchill

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