November 2017 RV Manufacturer Recalls (Part 1 of 2)

Your recreational vehicle may be involved in a safety recall and may create a safety risk for you or your passengers. Safety defects must be repaired by a certified dealer at no cost to you. However, if left unrepaired, a potential safety defect in your vehicle could lead to injury or even death.

What is a recall?
When a manufacturer or the National Highway Traffic Safety Administration (NHTSA) determines that a recreational vehicle or item of RV equipment creates an unreasonable risk to safety or fails to meet minimum safety standards, the manufacturer is required to fix that vehicle or equipment at no cost to the consumer.

NHTSA releases its most recent list of recalls each Monday. Vogel Talks RVing has been publishing this recall information for many years, typically at month’s end.

The number of RV recalls has increased significantly in recent years. We reported on more than 169 recalls during 2016, a 37.4 percent increase over the total recalls issued in 2015.

NHTSA announced 14 recall notices during October 2017 for a total of 158 during the first ten months of 2017.

It should be noted that RV recalls are related to vehicle safety and not product quality, per se. They are directly related to product safety, which trumps product quality, and for violating labeling requirements listed in federal motor vehicle safety standards.

NHTSA has no interest in an air conditioner failing to cool or slide out failing to extend or retract—unless they can be directly attributed to product safety.

NHTSA announced 11 recall notices during November 2017. These recalls involved 6 recreational vehicle/chassis manufacturers— Keystone RV Company (4 recalls), Forest River (2 recalls), KZRV (2 recalls), Thor Motor Coach (1 recall), Triple E (1 recall), and MCI (1 recall)

Keystone RV Company

Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and Volante recreational trailers. These vehicles may have been manufactured with propane gas detectors instead of being manufactured with a combination propane gas/carbon monoxide detector.

Keystone has notified owners, and dealers will install a CO detector, free of charge. The recall began on October 16, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone’s number for this recall is 17-302.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Potential number of affected units: 270

Keystone RV Company

Keystone RV Company (Keystone) is recalling certain 2018 Carbon, Fuzion, and Raptor triple axle toy haulers. These vehicles may have an incorrectly welded suspension equalizer that can result in the suspension’s failure while traveling.

Keystone has notified owners, and dealers will replace the equalizer with a different one, free of charge. The recall began on October 20, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone’s number for this recall is 17-305.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Potential number of affected units: 83

Keystone RV Company

Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.

Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall is expected to begin November 22, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone’s number for this recall is 17-303.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Potential number of affected units: 1,697

Keystone RV Company

Keystone RV Company (Keystone) is recalling certain 2017-2018 Keystone Cougar western edition recreational trailers. The stabilizer jacks may not have been properly welded to the chassis frame, possibly resulting in the jacks detaching from the trailer during transit.

Keystone will notify owners, and dealers will inspect the mounting of the four stabilizer jacks and install appropriate fasteners, free of charge. The recall is expected to begin November 20, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone’s number for this recall is 17-306.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Potential number of affected units: 1,890

Thor Motor Coach

Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, “Tires and Rims for Motor vehicles over 10,000lbs.”

TMC will notify owners and send them corrected labels, free of charge. The recall is expected to begin December 3, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC’s number for this recall is RC000147.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Potential number of affected units: 529

Please Note: This is the 164th in a series of articles relating to RV Manufacturers Recalls

Worth Pondering…

It is easier to do a job right than to explain why you didn’t.

—Martin Van Buren

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