Lancaster, California-based Lance Campers will receive the Quality Circle Award for 2015 from the Recreational Vehicle Dealers Association (RVDA) on November 30, in Louisville, Kentucky, just prior to the opening of the 2015 National RV Trade Show.
The DSI measures dealers’ overall satisfaction with manufacturers with whom they do business.
To qualify for the DSI Quality Circle Award, manufacturers must receive at least 15 dealer responses and achieve a score of 4.0 or higher on a 5-point scale. Dealers rate manufacturers in the key areas of sales support, product quality and parts/service/warranty support, as well as overall dealer satisfaction.
“We are very proud of our dealer partners and the relationship we have built with them,” ,” states Jack Cole, president of Lance Campers, in a company news release.
“The Lance team works hard every day to earn their business and to partner in maximizing the return on their investment with us.
National Sales Manager Gary Conley, adds “We are very proud of winning the RVDA DSI Quality Circle Award again this year and would like to thank all of our dealers for taking the time to complete this year’s DSI survey and for their continued vote of support and confidence.”
Lance Camper Manufacturing Corp.
Their line of ultra-light travel trailers is one of the fastest-growing RV lines in the American West.
Specializing in the design and construction of high-quality RVs, Lance’s recent eleven-year win of the RVDA’s prestigious and coveted DSI (Dealer Satisfaction Index) Quality Circle Award is a direct reflection of this quality in both their products and the service provided to Lance dealers and consumers these past 47 years.
Lance manufactures from a state-of-the-art production facility—a 141,000 square foot, 22-acre campus.
Factory tours are by appointment only on Wednesday mornings during production cycles.
Address: 43120 Venture Street Lancaster, CA 93535-4510
Phone: (661) 949-3322
We are what we repeatedly do. Excellence, then, is not an act, but a habit.