Northwood Achieves Significant Milestone

In an earlier report I indicated that Northwood Manufacturing, Inc., had achieved a significant business milestone, the sale of the 10,000th truck camper produced by Northwood, an Arctic Fox 990 “Milestone Edition.”

Northwood RVLa Grange, Oregon-based Northwood Manufacturing now reports the achievement of another significant business milestone.

COO Ward King and Northwood District Sales Manager Brad Clark recently met in Chilliwack, British Columbia, with BCRV Sales President Don MacDonald to ceremonially deliver the 50,000th RV produced by Northwood.

“Fifty-thousand RVs, what an incredible milestone for us all, King told MacDonald.

“You and your organization have been a significant part of that success. On behalf of all of us at Northwood including the Nash family, we want to express our gratitude to the BCRV Sales organization. BCRV has been a constant and loyal contributor as well as a good friend that we sincerely value as a first-rate, dealer partner.”

Pictured (left to right): Northwood COO Ward King, BCRV Sales President Don MacDonald, Northwood District Sales Manager Brad Clark, Ward King III.
Pictured (left to right): Northwood COO Ward King, BCRV Sales President Don MacDonald, Northwood District Sales Manager Brad Clark, Ward King III.

In accepting, MacDonald commented, “This has truly been a rewarding partnership. We have come very far together over the years. We really value the history, the relationship and Northwood’s commitment. Thank you to everyone at Northwood. You have continued to supply us with superior, quality products and service.”

Northwood’s Director of Sales Donald Cochran added, “We thank BCRV and Don MacDonald so much for the long-term commitment. It’s amazing to see how far we have come and what a great relationship we enjoy with BCRV. We sincerely appreciate BCRV’s contributions to our success with our products. We look forward to a continued bright future and tens of thousands of additional RV sales together with them.”

Details

Northwood Manufacturing Inc.

La Grande, Oregon-based Northwood Manufacturing was founded in 1993 by Ron Nash.

Northwood employs close to four hundred people, making the manufacturer one of the largest private-sector employers in the area.

Northwood Manufacturing is located just outside La Grande in Northeastern Oregon, amidst the scenic Blue Mountains.

Northwood currently manufactures truck campers (Arctic Fox and Wolf Creek), travel trailers (Arctic Fox, Nash, and Snow River), fifth wheel trailers (Arctic Fox, Fox Mountain, and Snow River), and toy haulers (Desert Fox).

Address: 59948 Downs Road, La Grande, OR 97850-5295

Phone: (800) 766-6274

Website: northwoodmfg.com

Northwood

BCRV Sales Inc.

BCRV Sales is a privately-owned RV dealership specializing in towables and truck campers. They are a prominent RV dealer in Western Canada.

BCRV Sales is Canada’s number one Northwood dealer for the past five years.

Address: 40990 Yale Rd West, Chilliwack, BC V2R 4J2

Phone: (604) 823-4848 and (888) 846-7566 (toll free)

Website: bcrvsales.com

Worth Pondering…

And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.

—Steve Jobs

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March RV Manufacturer Recalls

The National Highway Traffic Safety Administration has recently announced five recall notices involving five recreational vehicle/chassis manufacturers— Northwood Manufacturing, Keystone RV, Jayco, Starcraft RV, and CrossRoads RV.

Northwood Manufacturing, LLC

Northwood RVLa Grande, Oregon-based Northwood Manufacturing, LLC is recalling 152 model year 2013 Arctic Fox 29-5K and 29-5T fifth wheel trailers; model year 2013 Desert Fox 29SB toy hauler trailers; model year 2013 Fox Mountain 235RLS and 285RLS fifth wheel trailers; and model year 2013 Snow River 266RDS travel trailers.

These vehicles were manufactured with incorrect information on the Federal Identification Tag, Tire and Axle Information Label, and the Trailer Weight Information Label. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, “Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars.”

An inaccurate label could lead to improper vehicle loading specifications which could cause axle failure which may result in an increased risk of a crash.

Northwood will notify owners and provide corrected replacement labels free of charge. Owners may contact Northwood at 1-800-766-6274.

Northwoods campaign recall number is 2013-001.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Keystone RV Company

Keystone-Rv-Co.-logoGoshen, Indiana-based Keystone RV Company is recalling 438 model year 2013 Montana fifth wheel vehicles manufactured Jan. 16, 2013, through Feb. 18, 2013; and 2013 Fuzion fifth wheel vehicles manufactured Jan. 22, 2013, through Feb. 18, 2013.

These vehicles are equipped with Progressive Dynamics power converters with serial number prefix A13014 through A13039. The converters have internal components that may short circuit.

A short circuit may result in a fire.

Keystone will notify owners, and dealers will replace the affected internal components of the power converter, free of charge. The recall will begin in March 2013. Owners may contact Keystone Customer Service by calling 1-866-425-4369.

Keystone’s recall campaign number is 13-191.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Jayco, Inc.

Jayco Color logo birdMiddlebury, Indiana-based Jayco, Inc. is recalling 66 model year 2013 Jay Flight Bungalow, Jay Flight Destination, Jay Flight, and Eagle travel trailers; and model year 2013 Eagle and Eagle Premier fifth wheels. The vehicles were manufactured January 24, 2013, through February 27, 2013 and equipped with a power converter supplied by Progressive Dynamics, Inc.

The affected power converters, used in recreational vehicles to supply A/C power, have internal components that may short circuit.

An electrical short may lead to a vehicle fire.

Jayco will notify owners, and dealers will modify the affected power converters free of charge. The safety recall will begin in March 2013.

Owners may contact Jayco at 1-574-825-0608.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Starcraft RV, Inc.

Starcraft-RV-logoTopeka, Indiana-based Starcraft RV, Inc. is recalling 11 model year 2013 Autumn Ridge and Travel Star travel trailers manufactured January 24, 2013, through February 27, 2013 and equipped with a power converter supplied by Progressive Dynamics, Inc.

The affected power converters, used in recreational vehicles to supply A/C power, have internal components that may short circuit.

An electrical short may lead to a vehicle fire.

Starcraft will notify owners and dealers will modify the affected power converters free of charge. The safety recall will begin in March 2013.

Owners may contact Starcraft at 1-800-945-4787.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

CrossRoads RV

CrossRoads logo3_smallTopeka, Indiana-based CrossRoads RV is recalling 160 model year 2013 Redwood, Rushmore, and Elevation trailers manufactured January 17, 2013, through February 19, 2013.

The trailers are equipped with power converters that supply A/C power. These converters have internal components that may short circuit.

A short circuit may lead to a vehicle fire.

CrossRoads will notify owners, and dealers will replace the affected internal components, free of charge. The recall is expected to begin in March 2013. Customers may contact CrossRoads customer service at 1-855-226-7496.

Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.

Please Note: This is the twenty-eighth in a series of articles relating to RV Manufacturers Recalls.

Worth Pondering…

It is what we think we know already that often prevents us from learning.
—Claude Bernard

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Northwood Achieves Milestone

Executives from Northwood Manufacturing, Inc. met in Portland, Oregon, with Apache Camping Center principal Kevin Baker to ceremonially deliver the 10,000th truck camper produced by Northwood, an Arctic Fox 990 “Milestone Edition.”

2013 Northwood “Milestone Edition” 990 Arctic Fox truck camper
2013 Northwood “Milestone Edition” 990 Arctic Fox truck camper

This marked the first “Milestone Edition” 990 Arctic Fox truck camper sold during Oregon’s 29th Annual Portland Fall RV & Van Show, according to a news release.

Along with the camper, Baker accepted an inscribed photo of the production line associates posed in front of the 10,000th camper.

The Milestone Edition is a result of Northwood’s decision to celebrate the achievement of a significant business milestone: the manufacturing of their 10,000th truck camper.

In recognition of this success, Northwood developed a special, limited production series of their popular Arctic Fox camper. The Milestone Edition sports special interior and exterior features, too numerous to list, and an appearance that distinguishes itself from others in the marketplace.

Jim Jones, Northwood CEO, told Baker, “Ten thousand truck campers, what an incredible achievement! You and your organization have been a significant part of that success. On behalf or all of us at Northwood, from the line associates, to the office personnel, and the Nash family, we want to express our gratitude to the Apache Camping Center organization. Apache has been a constant and loyal contributor as well as a good friend that we sincerely value as a dealer partner.”

Along with the camper, Kevin Baker accepted an inscribed photo of the production line associates posed in front of the 10,000th camper.

In accepting, Baker commented, “This has truly been a mutually beneficial relationship. You have come so far since that first camper. We really value the history, the relationship, and Northwood’s commitment. Thank you to everyone at Northwood. You have continued to supply us with superior products and service, and I do believe that, as a team, we are unbeatable.”

Northwood’s Director of Sales, Donald Cochran, added this observation: “Thank you so much for the long-term commitment. It’s amazing standing here now, knowing it was the Apache Camping Center organization that was responsible for our very first retail of an Arctic Fox truck camper. Kevin, we sincerely appreciate your contributions to our success with the Arctic Fox truck campers. We look forward to future decades and tens of thousands of additional truck camper sales with you.”

“Our organization was very excited about this product,” added Baker.

“We felt that Northwood really knocked it out of the park with both the appearance and amenities. Consumer reaction was very favorable but when our first sale of the show was the ‘Milestone Edition,’ we knew we had a winner.”

Details

Northwood Manufacturing Inc.

La Grande, Oregon-based Northwood Manufacturing was founded in 1993 by Ron Nash.

Northwood employs close to four hundred people, making the manufacturer one of the largest private-sector employers in the area. Northwood Manufacturing is located just outside La Grande in Northeastern Oregon, amidst the scenic Blue Mountains.

Northwood currently manufactures truck campers (Arctic Fox and Wolf Creek), travel trailers (Arctic Fox, Nash, and Snow River), fifth wheel trailers (Arctic Fox, Fox Mountain, and Snow River), and toy haulers (Desert Fox).

Address: 59948 Downs Road, La Grande, OR 97850-5295

Phone: (800) 766-6274

Website: northwoodmfg.com

Apache Camping Center

Apache Camping Center display of 2013 Northwood Arctic Fox truck campers

Apache Camping Center is a family-operated RV dealership specializing in towables, truck campers, and folding trailers. They are a prominent RV dealer in the Pacific Northwest with locations in Portland, Oregon, as well as Everett and Tacoma, Washington.

Apache has been a Northwood dealer since 1994 and is a top retailing dealer for Northwood Manufacturing.

Address: 11021 SE 82nd Avenue, Happy Valley, OR 97086

Phone: (503) 659-5166

Website: apachecamping.com

Worth Pondering…

Work joyfully and peacefully. Knowing that right thoughts and right efforts will inevitably bring about right results.

—James Lane Allen

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