Newmar Honors Excellent Customer Service For 2015

Nappanee, Indiana-based Newmar Corporation released the names of its dealers who are being recognized for providing excellent customer service during 2015. The Customer Satisfaction Index (CSI) Award is presented to dealers who scored in a pre-determined percentile based on results from customer surveys, according to a news release. Fourteen Newmar dealers earned the award by providing […]

Continue reading


Turning Customers Into Advocates

In an earlier article, Vogel Talks RVing discussed how companies can built customer loyalty. In today’s post we expand on turning customers into advocates providing three examples from our personal experience. I frequent businesses where I’ve had great experiences and end my relationship with companies that do not resolve my concerns in a timely manner. […]

Continue reading


Airstream Interstate Remains Top Selling Class B Motorhome

Jackson Center, Ohio-based Airstream announced the brand’s popular Interstate is the top selling Class B diesel motorhome in the U.S. for the third year in a row, according to Statistical Surveys Inc. Brand Market Share Report, which details total sales of diesel and gas class B models. In 2014, Airstream Interstate unit sales increased 30.2 […]

Continue reading


Motorhome Driving Is Easier With Comfort Drive

For many, getting behind the wheel of a motorhome isn’t the pleasurable experience it should be. Maneuvering in and out of tight spaces can be a chore, while maintaining control at highway speeds—especially in the midst of a crosswind—can be downright difficult. Several years ago, the engineers at Nappanee, Indiana-based Newmar Corp decided to change […]

Continue reading